Last updated: 3 November 2026
This policy applies to orders placed with Devika Overseas (“we”, “us”) through this website or our authorised online marketplaces.
Where we deliver
We deliver to serviceable pin codes across India through our courier partners. International shipping is not currently offered; export enquiries are handled through our trade partners page.
Dispatch time
Orders are packed and handed to the courier within 2 working days of payment confirmation (Monday to Saturday, excluding public holidays). You will receive a dispatch confirmation with a tracking number by email or SMS.
Delivery time
| Region | Estimated delivery after dispatch |
|---|---|
| Delhi NCR | 1–3 working days |
| Metro cities | 2–5 working days |
| Rest of India | 4–8 working days |
| Remote / North-East pin codes | 7–12 working days |
Estimates only; weather, strikes and festival volumes can extend them. Delivery times are not a term of the contract.
Shipping charges
Retail orders are charged ₹50 for delivery, and delivered free on orders of ₹499 or more (after any discount). Trial kits and business orders are quoted separately. The charge is shown at checkout before payment.
Packing
Spices are shipped in their sealed retail cartons inside an outer box with cushioning. Please check the outer box for damage at delivery and, if the parcel is visibly damaged, refuse it or note the damage with the courier.
Failed delivery
If a delivery cannot be completed after two attempts, the order is returned to us. We will contact you to re-dispatch (a re-shipping charge may apply) or refund the order less the original shipping charge.
Contact
Consumer care: info@houseofdevikaspices.com · +91 93116 74823