Last updated: 3 November 2026
This privacy policy explains what personal data Devika Overseas collects through this website, why, and the choices you have. It is written to comply with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
What we collect
- Enquiry and contact forms: name, company, email, phone and the message you send.
- Orders (where online ordering is enabled): name, delivery address, phone, email and payment status. Card details are handled by the payment gateway and never stored by us.
- Website use: pages visited and approximate location, only if you accept analytics cookies (see Cookie Policy).
Why we use it
- To answer your enquiry or fulfil your order
- To meet legal obligations — tax invoices, food-safety traceability and complaint records
- To send you information about products only if you have asked for it; you can opt out at any time
Who we share it with
Courier partners (delivery details), payment gateways (transaction data), and our email/hosting providers who process data on our instructions. We do not sell personal data.
How long we keep it
Enquiry data for 24 months; order and invoice data for the period required by tax law (currently 8 years); complaint records for 3 years.
Your rights
You can ask to see, correct or delete the personal data we hold, or withdraw consent, by writing to the grievance officer below. We respond within the time the law allows.
Grievance officer
Sanjiv Datta, Director · info@houseofdevikaspices.com · +91 93116 74823 · RZ 130B, Nar Singh Garden, Khyala, New Delhi 110018 — see Grievance & Consumer Care.
Changes
We will post any change to this policy on this page with a new “last updated” date.